Education IT Support

Specialist IT Support for Schools, Academies & Trusts

Reliable, safe, and built entirely around the school day.

Oakford delivers dedicated, education focused IT support to primary schools, secondary schools, special schools, and Multi Academy Trusts across the UK. With over 20 years of experience supporting the education sector, we ensure your technology is dependable, secure, and supports great teaching and learning — every single day

Why Schools Choose Oakford

Remote IT Support

Full access to our helpdesk for all staff, open from 8:00am every school day.

On-Site Support

Scheduled visits from your dedicated engineer, plus on-demand onsite support as required.

Proactive System Monitoring

We continuously monitor servers, connectivity, wireless networks, backups, and key infrastructure to prevent disruption.

Education Focused Expertise

We support the full spectrum of school ICT — from servers, networks, and wireless systems to safeguarding technologies, cloud platforms, and MIS integrations.

Complete Support, Not Just Break Fix

Strategic IT planning, training, emergency call outs, and fully managed systems — everything your school needs in one place

What's Included in Our Education IT Support

Remote IT Support

Full access to our helpdesk for all staff, open from 8:00am every school day.

On-Site Support

Scheduled visits from your dedicated engineer, plus on-demand onsite support as required.

Proactive System Monitoring

We continuously monitor servers, connectivity, wireless networks, backups, and key infrastructure to prevent disruption.

Strategic Development & 3 Year IT Planning

We work with school leaders to create clear, achievable plans for infrastructure, cloud adoption, cybersecurity, and device strategy

Staff Training

On site sessions and regular training opportunities to help staff get the most from your school's technology.

Emergency Call Outs Included

Unexpected outage? Hardware failure? We'll be there — fast.

Helpdesk System for Your School

Each school receives a dedicated helpdesk system for issue reporting, tracking, and communication

Our Technical Expertise Covers:

Oakford supports an extensive range of ICT solutions commonly required in schools:

Whether you are a small primary school with no on-site technical staff or a large secondary school with an internal team, we tailor your support to match your needs.

Safeguarding, Security & Compliance

Schools face growing responsibility for cybersecurity and digital safeguarding. We help ensure you remain compliant with:

Our engineers are DBS-checked and trained in education-specific safeguarding requirements.

How We Work With Your School

1

Assessment & Consultation

We begin with a detailed ICT assessment to understand your systems, goals, and challenges.

2

Tailored Support Package

We design a support agreement that fits your timetable, budget, and strategic goals.

3

Smooth Transition & Onboarding

Your dedicated Oakford engineer ensures minimal disruption and complete documentation during onboarding.

4

Ongoing Support & Development

We provide continuous support, proactive monitoring, and regular reviews to keep your ICT aligned with teaching needs.

Trusted by Schools for Over 20 Years

Oakford has proudly supported the education sector for two decades, working with primary schools, special schools, secondary schools, academies, colleges, and Multi-Academy Trusts across the UK.

Our reputation is built on recommendations, long-term relationships, and a commitment to putting schools first.

Get Started: Free IT Health Check

We offer all schools a free, no-obligation IT health check, covering:

Network performance

Security and compliance status

M365 configuration and safeguarding

Backup and recovery readiness

Wireless coverage and capacity

Device fleet review

A simple way to understand where improvements can be made — and how we can help.
Book your free assessment today.

Ready to Transform Your School's IT?

Speak to our education team today:

Let’s build an ICT environment that supports outstanding teaching and learning, every single day.

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