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Managed IT Services

Managed IT Services for Secondary Schools & Multi Academy Trusts

Flexible. Scalable. Reliable. Built for education.

Whether you’re managing the complex ICT needs of a busy secondary school or coordinating technology across a growing MAT, keeping IT reliable, compliant, and well supported can be challenging. Limited capacity, skills gaps, budget pressures, and staff turnover all place strain on in house teams.

Oakford’s Managed IT Service provides a smarter, more sustainable alternative. With multiple service options and over 20 years supporting the education sector, we deliver dependable, scalable ICT that evolves with your school or Trust.

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Choose the Managed IT Model That Fits Your Organisation

We offer three proven outsourcing models — each designed to support different operational structures, budgets, and strategic goals. Whether you need enhanced resilience for a single school or a fully centralised IT service for multiple academies, we have a solution built for you.

IaaS — Infrastructure as a Service

Modern, reliable infrastructure without the capital expense.

Ideal for:

  • Secondary schools maintaining an existing internal IT team
  • MATs wanting standardised, centrally-managed infrastructure across all sites
  • Organisations wanting to reduce hardware refresh costs

Includes:

  • All core infrastructure hardware provided
  • All infrastructure fully managed by Oakford
  • Next Business Day SLA for rapid resolution
  • Your internal team continues day-to-day user support
  • Benefits for Secondary Schools:
  • Remove aging server and storage issues
  • Improve performance for key services (WiFi, Broadband, MIS, safeguarding systems)
  • Reduce downtime during teaching hours

Benefits for MATs:

  • Standardised infrastructure across schools
  • Centralised control for improved consistency
  • Easier compliance and simplified long-term planning

Outsourced IT Support

On site expertise + remote escalation + strategic guidance.

Ideal for:

  • Secondary schools needing reliable, professional IT support without recruitment challenges
  • MATs wanting a consistent IT service across multiple sites while retaining some local capacity

Includes:

  • Dedicated on‑site support engineer
  • Remote escalation to a wide team of specialists
  • Strategic IT consultancy & long‑term planning
  • Access to broad expertise across networks, cloud, cybersecurity and more

Benefits for Secondary Schools:

  • Removes reliance on a single IT technician
  • Ensures coverage during sickness or absence
  • Provides access to enterprise‑grade skills rarely available in‑house

Benefits for MATs:

  • Standardised support across all schools
  • Shared expertise without increasing payroll
  • Strategic alignment with Trust‑wide digital and curriculum goals

TaaS — Technology as a Service

The complete managed IT service. One contract. One provider. Everything included.

Ideal for:

  • Large secondary schools needing full ICT modernisation
  • Multi‑Academy Trusts wanting a consistent, scalable, fully managed service across multiple sites

Includes:

  • On-site engineer
  • Remote escalation support
  • Strategic IT leadership & consultancy
  • All infrastructure hardware provided
  • All end‑user devices included
  • Managed network & internet connectivity
  • Full end‑to‑end management of your entire IT ecosystem

Benefits for Secondary Schools:

  • Predictable, fixed monthly costs across all hardware and IT services
  • Zero capital expenditure for devices and infrastructure
  • Fully managed environment aligned with safeguarding and curriculum needs

Benefits for MATs:

  • Complete standardisation across academies
  • Centralised procurement and lifecycle management
  • Simplified budgeting and multi‑year planning
  • One provider, one SLA, one point of accountability
  • Perfect foundation for Trust‑wide cloud strategies and shared services

Why Secondary Schools & MATs Choose Oakford

Education Focused Expertise

We have deep experience supporting primary, secondary, and MAT environments nationwide.

Strategic Development

We help schools and Trusts build 3-year technology plans aligned to curriculum, safeguarding, and leadership priorities.

Proactive Monitoring & On Site Support

From daily classroom support to network-wide monitoring, we ensure technology never disrupts learning.

Scalable Solutions for Growing Trusts

As MATs expand, our services grow with you — ensuring consistency across every new school.

Which Option Is Right for You?

Whether you’re strengthening a single secondary school’s ICT or designing a unified Trust-wide IT strategy, we’ll help you choose the perfect model.

Get your free consultation — Explore your challenges, review the options, and discover a Managed IT solution tailored to your school or Trust.

Interested?

If you feel that one of the above options could benefit your organisation please get in touch for a free consultation.

Contact Us

Explore your challenges, review the options, and discover a Managed IT solution tailored to your school or Trust.

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