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VoIP Telephony

Telecoms & VoIP for Education

A modern phone system designed for Schools and Multi Academy Trusts.

VoIP (Voice over Internet Protocol) enables your school or Trust to make and receive calls over your internet connection instead of traditional phone lines. It delivers all the features of a modern telephone system — plus powerful new capabilities designed specifically for education.

Schools and MATs across the UK are moving to VoIP to improve communication, reduce costs, support hybrid working, and ensure resilience during critical situations.

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Education VoIP Systems

More than just a telephone system — a communication platform for schools.

Oakford’s Education VoIP solutions help schools and Multi-Academy Trusts overcome everyday communication challenges, enhance safeguarding, and streamline administration.

Powerful Features for Schools & MATs

Digital School Receptionist

Create a professional welcome with a custom voice menu that guides callers to the right team, department or school. Record greetings using staff or students for a personal touch.

Student Absence Line

Parents can report absences quickly using a dedicated auto-attendant option. Voicemails can be: Accessed on a phone, or Delivered directly to staff via email.

Call Queuing & Routing

Ensure calls reach the right staff quickly. MATs can centralise or share admin duties by routing calls across multiple sites.

Teacher & Parent Privacy

Teachers never need to share personal telephone numbers. Using the VoIP mobile app, they can call parents using the school's number — even from home.

Emergency Broadcast

Send urgent announcements to every handset in your school or Trust from a central point. Ideal for emergency procedures, lockdowns, or campus-wide alerts.

Poor Broadband?

If your current broadband isn't VoIP-ready, Oakford can provide fast, private connectivity solutions — even in hard-to-reach areas.

Strategic IT Consultancy

Turn your ideas into a clear, achievable roadmap.

Whether you’re planning the next stage of your school’s development or shaping a MAT-wide digital strategy, our consultants work with senior leaders to design structured, realistic long-term plans.

Your strategic roadmap can include:

  • 3- or 5-year ICT development planning
  • Budget forecasting
  • Cloud strategy and migration plans
  • Security and compliance improvement
  • Network modernisation
  • Curriculum-aligned digital development
  • Onboarding technology for new MAT schools

We turn your goals into actionable, fully costed plans your leadership team can trust.

Education VoIP Benefits

  • Quick Setup — Fast to deploy across one school or a multi school Trust.
  • Simple Phone System Management — Manage users, extensions, routing, and settings through an intuitive web portal.
  • Remote Working Built In — Staff can make and receive calls from home via laptops, desktops, or mobile devices.
  • Built In Resilience — Automatic failover and cloud based redundancy ensure uptime even during local disruptions.
  • User Friendly Interface — Easy for staff to use — minimal training required.

What You Get With Oakford VoIP

Feature Rich

Benefit from features including:

  • Virtual receptionist
  • Direct dial numbers (DDIs)
  • Hot desk sign in
  • Shared contact lists
  • Voicemail to email
  • Multi school call routing
  • Conference calling
  • Integration with Microsoft 365

All managed from a simple, cloud based admin console.

Any Device, Anywhere

Use your school’s telephone system from:

  • Desktop phones
  • Laptops
  • iOS devices
  • Android devices
  • Windows PCs

Make and receive calls using Wi Fi, 3G or 4G — all while displaying the school’s number (never a personal one).

Cloud Hosted Option

Host your entire telephone system in the cloud:

  • No onsite phone hardware required
  • Reduced electricity usage
  • No servers to maintain
  • Free up valuable space in your building
  • 99%+ uptime
  • Fully resilient and always current

Lower Costs

VoIP offers significant savings:

  • Calls are far cheaper than traditional phone lines
  • SIP lines cost up to 50% less than analogue lines
  • Add more digital lines instantly without engineer site visits
  • No physical cabling required for new extensions

Scalable for MATs

With VoIP delivered over the internet, MATs can:

  • Deploy one unified phone system across multiple schools
  • Share receptionist duties across sites
  • Allow staff to work from any location
  • Add new schools quickly and easily
  • Maintain consistent communication standards Trust wide

Each handset or VoIP app becomes an extension — wherever you are.

How Oakford Helps

Oakford provides complete end-to-end VoIP services including:

  • System design
  • Installation
  • Number porting
  • Multi-site deployment
  • Ongoing support
  • Cloud or on-premises hosting options

We can even demonstrate the system at your school using a temporary number.

Why Schools Choose Oakford

  • Tier 1 Connectivity Provider
  • Education VoIP Specialists
  • Cloud Provider for Schools
  • G Cloud Framework Supplier
  • MAT Multi Site Experience
  • Award Winning Support
  • ISO 27001 Certified
  • UK Only Hosting

Yes — including DDIs.

VoIP uses minimal bandwidth, but it must be reliable. We can test your connection or provide a dedicated VoIP broadband line if needed.

Failover options include: Switching to analogue lines, Diverting calls to another school, Diverting calls to mobile phones.

Yes — cloud hosting provides increased resilience, lower costs, and simpler management.

iOS, Android, and Windows.

Interested?

Find out how Oakford can design, deliver, and enhance your school or Trust’s telephony solution.

Contact Us

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